The Evidence Guide identifies the critical aspects knowledge and skills to be demonstrated to confirm competence for this unit This is an integral part of the assessment of competence and should be read in conjunction with the Range Statements

Critical aspects of evidence to be considered

Assessment must confirm sufficient knowledge of the service requirements of the organisation and its clients

Assessment of performance should be over a period of time covering all categories of administration new circumstances and resources and any categories from the remaining Range Statements that are applicable in the learners environment

In particular assessment must confirm the ability to

determine the nature of services that the organisation could provide in response to client needs

recommend the introduction of new services

plan services to meet identified client needs

implement the introduction of a service

monitor review and evaluate the service

make and record recommendations on future services

Interdependent assessment of units

This unit must be assessed after attainment of competency in the following units

SRXGCSOA Meet client needs and expectations

SRXGCSO04A Meet client needs and expectations

This unit must be assessed in conjunction with the following units

Nil

For the purpose of integrated assessment this unit may be assessed in conjunction with other units

SRXCAIB Organise a sport and recreation program

SRXCAI006B Organise a sport and recreation program

SRXCAIB Conduct a sport and recreation program

SRXCAI007B Conduct a sport and recreation program

Required knowledge and skills

Required knowledge

Organisation policies and procedures

Organisation objectives

Resource allocation

Insurance policyarrangements

Occupational Health and Safety OHampS legislation relevant to the provision of recreation services

Organisation emergency policy procedures

Community relations

Required skills

Ability to use computers

Research skills

Planning and coordination of services

Monitoring reviewing and modifying services

Resource implications

Physical resources assessment of this competency requires access to

a work environment in order to identify the need for and plan and provide a recreational service

Human resources assessment of this unit of competency will require human resources consistent with those outlined in the Assessment Guidelines That is assessors or persons within the assessment team must

be competent in this unit but preferably be competent in the unit at the level above

be current in their knowledge and understanding of the industry through provision of evidence of professional activity in the relevant area

have attained the mandatory competency requirements for assessors under the Australian Quality Training Framework AQTF as specified in Standard of the Standards for Registered Training Organisations

Consistency in performance

Due to issues such as dealing with a variety of client and services this unit of competency must be assessed over a period of time in order to ensure consistency of performance over the Range Statements and contexts applicable to planning and providing sport and recreational services

Context for assessment

This unit of competency must be assessed in the context of a sport or recreation activity with a range of real clients For valid and reliable assessment the sport or recreation activity should closely replicate the work environment The environment should be safe with the hazards circumstances and equipment likely to be encountered in a real workplace

Assessment of this unit of competence will usually include observation of processes and procedures oral andor written questioning on required knowledge and skills and consideration of required attitudes

Where performance is not directly observed andor is required to be demonstrated over a period of time andor in a number of locations any evidence should be authenticated by colleagues supervisors clients or other appropriate persons

KEY COMPETENCIES

Collect AnalyseampOrganise Information

Communicate IdeasampInformation

PlanampOrganise Activities

Work with Othersampin Teams

Use Mathematical IdeasampTechniques

Solve Problems

Use Technology

These levels do not relate to the Australian Qualifications Framework They relate to the seven areas of generic competency that underpin effective workplace practices

The three levels of performance and denote the level of competency required to perform the task

Use routine approaches

Select from routine approaches

Establish new approaches

Collecting analysing and organising information Collecting information regarding target groups

Communicating ideas and information Reporting on evaluation of service to clients

Planning and organising activities Planning the composition and nature of the services which will address the identified needs

Working with teams and others Interviewing staff for feedback

Using mathematical ideas and techniques Collating number of feedback responses

Solving problems Dealing with complaints from customers

Using technology Using a computer to construct a survey form

Please refer to the Assessment Guidelines for advice on how to use the Key Competencies

Administration procedures

Budget

Facility

built structures, eg, tracks and walkways

Feedback

Legislation

New circumstances

Services

Resources

Target group

Work environment

Work plan